Terms of Service

Effective date: October 22, 2025

These Terms of Service ("Terms") govern your access to and use of the ecom9 website and services provided by Miami Web Lab LLC d/b/a "ecom9" ("ecom9," "we," "us," "our"). By using the Service, you agree to these Terms.

1) The Service

ecom9 provides tools to create hosted landing pages and paywalls that connect to payment processors such as Stripe. We do not process or store full payment card information. Payment processing is performed by third-party providers you connect.

2) Eligibility and accounts

You must be at least 18 and able to form a binding contract. You are responsible for your account credentials, for activity under your account, and for keeping your information accurate.

3) Your obligations

  • Comply with these Terms, our policies, and applicable laws.
  • Use the Service only for lawful offers. No illegal, deceptive, infringing, or high-risk products/services.
  • Do not upload PHI or other regulated sensitive data.
  • Maintain your own compliance with payment processor terms, tax obligations, and consumer protection laws.
  • Do not attempt to breach security, interfere with the Service, or scrape at scale without written permission.

4) Payments, plans, and refunds

  • Fees, plan limits, and billing intervals are shown at checkout or in your account.
  • You authorize us to charge the payment method on file for subscription renewals and usage where applicable.
  • Unless stated otherwise, fees are non-refundable except where required by law. You may cancel future renewals at any time; access continues through the current paid term.
  • You are responsible for taxes, duties, and government charges.

5) Third-party services

Your use of Stripe and any other integrations is subject to those providers' terms and policies. We are not responsible for third-party services and make no warranties about them.

6) Content and license

You retain ownership of content you upload. You grant us a worldwide, non-exclusive, royalty-free license to host, display, and process your content solely to provide and improve the Service. You represent that you have all rights necessary to grant this license and that your content and offers are lawful and non-infringing.

7) Intellectual property

The Service, including software, logos, and trademarks, is owned by us or our licensors. These Terms do not grant you any rights to our IP except as necessary to use the Service as intended.

8) Prohibited uses

No unlawful activities, spam, malware, scams, impersonation, infringement, scraping that degrades the Service, or attempts to bypass rate limits or access controls. We may suspend or terminate accounts for violations.

9) Confidentiality

If you receive non-public information from us, you will keep it confidential and use it only to access the Service.

10) Service changes and availability

We may modify or discontinue features with or without notice. We strive for high availability but do not guarantee uptime.

11) Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT IT WILL INCREASE CONVERSIONS.

12) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 3 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

13) Indemnification

You will defend, indemnify, and hold harmless Miami Web Lab LLC and its affiliates, officers, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service, your offers/products, or your violation of these Terms or applicable law.

14) Term and termination

These Terms remain in effect while you use the Service. You may stop using the Service at any time. We may suspend or terminate access for any breach or for risk, fraud, or unlawful conduct. Upon termination, your license ends and your access to content hosted by us may cease, subject to our retention obligations.

15) Communications

We may send you transactional messages and, where permitted, marketing communications. You can opt out of marketing at any time.

16) Export and sanctions

You represent you are not subject to sanctions and will not use the Service in violation of export control or sanctions laws.

17) Governing law; venue

These Terms are governed by the laws of the State of Florida, without regard to conflicts of law. Exclusive venue and jurisdiction lie in the state or federal courts located in Miami-Dade County, Florida. You consent to personal jurisdiction there.

18) Changes to Terms

We may update these Terms from time to time. If material changes occur, we will notify you by posting the new Terms and updating the "Effective date." Your continued use after changes means you accept the updated Terms.

19) Miscellaneous

  • Entire Agreement: These Terms plus any referenced policies are the entire agreement.
  • Severability: If a clause is unenforceable, the rest remains in effect.
  • Assignment: You may not assign without our consent; we may assign as part of a reorganization or sale.
  • No waiver: Failure to enforce is not a waiver.
  • Headings: For convenience only.

Contact

devops@miamiweblab.com